ShipJunction Inc. Privacy Notice
Last Updated: January 30, 2023
This Privacy Notice describes how ShipJunction Inc. ("we," "us," "our," or "ShipJunction") handles your personal information in connection with:
Changes to This Privacy Notice
We may update this Privacy Notice from time to time. If we make material changes to this Privacy Notice, we will post our updated Privacy Notice on the Services where applicable, and for a reasonable period of time we will post notice of the change so it is visible to visitors and users after the change is posted. By your continued use of the Site and/or Services, you will be deemed to consent to the terms of the revised Privacy Notice.
The Site and Services are not directed toward persons under 13 years of age. We do not knowingly market to, or collect any personal information from, children under the age of 13. If you are under 13, you are not permitted to submit any personal information to us or on the Site.
If you are a parent or guardian, and believe that we have the personal information of your minor child in our database, please contact us immediately at [email protected] to request that we remove such information from our records.
What Personal Information Do We Collect?
Generally speaking, "personal information" means any information about an individual from which that person may be identified. Personal information includes obvious things, like your name, telephone number, email address and street address, as well as less obvious things like your IP address, device ID and location information. Personal information does not, however, include information from which the identity of an individual has been definitively removed (also known as anonymous or anonymized data).
To provide the Site and Services, we collect various types of information. We collect personal information directly from you when you provide it to us, such as when you sign up for a demo or when you are a user of our Services. We also may collect information indirectly through automated technologies, such as cookies, or from third parties.
Signing up for a Demo
You can visit the Site without having to directly submit any personal information about yourself to us. However, when you sign up for a demo via the web form on our Site, we will collect your:
- First and last name
- Email address
- Phone number
- Any information you include in your message to us
Becoming a Customer
When you sign up as a customer, we will collect:
- First and last name
- Email address
- Phone number
- Company address
- Company name and position
- Warehouse location address(es)
Information about Shipping Recipients
When our customers use the Services, they will create shipping labels. In creating the shipping labels, they will submit personal information about the shipment recipients, which consists of:
- First and last name
- Shipping address
- Phone number
- Email address (optional)
After the shipment is made, we generally delete the name and address of the recipient from our records.
Automatically Collected Information
If you are visiting the Site, we automatically collect information about the computer or devices (including mobile devices) you use to access the Site, and your interactions with the Site, such as through cookies and other automated technologies, as explained in Cookies and Related Technologies below. For example, we may collect and store information such as your browser type, IP address, language, operating system, location of your wireless device (e.g., latitude and longitude), unique device identifier, the manner in which you use the Site (e.g., the content you access, view, click on or search for), the date and time of your visit, error logs, and other hardware and software information.
We may collect personal information through third parties, such as LinkedIn profiles. If we do collect such information, we will process and secure it as set forth in this Privacy Notice.
Cookies and Similar Technologies
We use "session" cookies, meaning that they are automatically deleted from your hard drive after you close your browser at the end of your session. Session cookies are used to optimize performance of the Services and to limit the amount of redundant data that is downloaded during a single session. We also use "persistent" cookies, which remain on your computer or device unless deleted by you (or by your browser settings). We use persistent cookies for various purposes, such as statistical analysis of performance to ensure the ongoing quality of our services.
Pixels Other technologies are also used on the Site. A pixel tag (also known as clear gifs, web beacons, or web bugs), which functions like a cookie, is a small amount of code on a web page or in an email notification. As many services do, we (or authorized third parties, such as Google) use pixels to learn whether you've interacted with certain web or email content. This helps us measure and improve our services and personalize your experience.
We and authorized third parties use these cookies and similar technologies to collect and analyze certain kinds of technical information, including:
- IP address
- Device type
- Operating system version
- Browser type and language
- Referring and exit pages and URLs
- Number of clicks on a web page
- Amount of time spent on a web page
- Domain names
- Landing pages
- Pages viewed and the order of those pages
Some of the cookies or similar technologies that we used are "essential" for the Site to function, while other cookies are used to help us improve our services, measure audience behaviors, or enable advertising. Our primary reasons for using cookies are:
- Functionality and user experience
- Analytics - which help us measure audiences and determine interest in our Services
- Performance - including fixing bugs and improving security
Some cookies are first-party cookies - meaning our cookies - and others are third-party cookies, meaning that they are placed on the Site by authorized third parties.
Some web and mobile device browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. Other browsers automatically block certain tracking cookies. Most browser manufacturers provide comprehensive help relating to cookie management in their products. Please see your web browser provider's settings for more information.
You can also learn more about cookies by visiting www.allaboutcookies.org, which includes additional useful information on cookies and how to block cookies using different types of browsers or mobile devices.
Please note, however, that by blocking or deleting all cookies used on the Site, you may not be able to take full advantage of the Site.
More information about your choices with respect to Google cookies and pixels are provided below.
The Site uses Google Analytics, an analytics service that drops cookies and/or similar technologies to collect and store information about your device and use of the Site. We use Google Analytics to calculate visitor, session, and campaign data for the Site analytics reports.
Google Ads Remarketing
Do Not Track Signals
We do not respond to or alter our practices based upon your selection of the "Do Not Track" setting or other "opt out" setting or feature that may be offered by your browser, however we may do so in the future.
Opting Out of Marketing Communications from Us
You may opt-out at any time of receiving direct marketing emails and other promotional email communications. When we send you email notices or news updates, you may opt out by choosing the "Unsubscribe" option available as a link in every promotional email. You may also do so by contacting us at [email protected].
We will gladly comply with all requests to opt-out of or unsubscribe from promotional communications, but reserve the maximum amount of time allowed by law to process such requests. You cannot opt out of certain transactional emails or communications, which are necessary to conclude a transaction.
How & Why We Use Your Information
We will use your personal information to:
- Communicate with users and provide demos of our Services (for those who have requested)
- Respond to and fulfill your requests for Services or other inquiries
- Contact you in connection with any of our Services and transactions on our Services or for marketing purposes
- Perform research and analytics
- Enhance user experience and customize, personalize and deliver content that you see on the Site, including for marketing purposes
- Enforce our Master Services Agreement and other contractual rights, and protect our rights and property and the rights and property of others
- Enable feedback
- Comply with the law
We share information about our visitors and members with the following types of companies:
- Companies that perform services on our behalf, such as our website hosting service, shipping providers, return label providers and analytics providers
- Marketing partners (e.g., Google Paid Search)
We may share your information with any person or entity where we believe in good faith that such disclosure is necessary or otherwise appropriate to: (a) comply with the law or in response to a valid subpoena, court order, government request, or other valid legal process; (b) produce relevant documents or information in connection with litigation, arbitration, mediation, adjudication, government or internal investigations, or other legal or administrative proceedings; (c) protect the interests, rights, safety, or property of ShipJunction or others; or (d) enforce the Master Services Agreement or other contractual obligations.
As we continue to grow, we may purchase websites, applications, subsidiaries, or other businesses or business units. Alternatively, we may sell businesses or business units, merge with other entities, obtain financing, and/or sell assets or stock, in some cases, as part of a reorganization or liquidation in bankruptcy. To evaluate and/or as part of these transactions, we may transfer your personal information to a successor entity upon a merger, consolidation, or other corporate reorganization in which ShipJunction participates, to investors and/or to a purchaser or acquirer of all or a portion of ShipJunction's assets, bankruptcy included.
We may share your information with any person or entity when we have your consent.
Aggregated and De-identified Information
We may use and share non-personal information about you or your use of the Site and Services, including any de-identified and aggregated data with third parties without limitation.
We have implemented commercially reasonable physical, administrative, technical, and electronic security measures designed to protect against the loss, misuse, and alteration of your personal information. Despite our efforts, however, no security measures are perfect or impenetrable, and we do not promise that your information will remain secure.
We appreciate your help in safeguarding the integrity of your own and others' privacy, and encourage you to let us know immediately if you suspect that any personal information you shared with us is being used contrary to this Privacy Notice.
Third Party Links and Services
The Site may contain links to third-party websites, including social networking platforms as explained above. In some cases, you may click on a link, in other cases you may be automatically redirected from the Site. Your use of these features may result in the collection or sharing of information about you, depending on the feature. Please be aware that we are not responsible for the content or privacy practices of other websites or services, including those to which we link. We do not endorse or make any representations about third-party websites or services. The personal information you choose to provide to or that is collected by these third parties is not covered by our Privacy Notice. We strongly encourage you to read such third parties' privacy notices.
We are located in the United States, and the personal information that we collect is stored on servers located in the United States. This means that your personal information will be collected, processed, and stored in the United States, which may have data protection laws that are different from (and sometimes less protective than) the laws of your country or region.
By sending us personal information, you agree and consent to the processing of your personal information in the United States, which may not offer an equivalent level of protection to that required in other countries or regions (particularly the European Economic Area), and to the processing of that information by us on servers located in the United States, as described in this Privacy Notice.
Our customers will ship to recipients that are located in different countries outside of the United States. ShipJunction acts as a data processor for these customers.
Should you have any questions about this Privacy Notice, please contact us by sending an email to [email protected]. Please provide your name, mailing address, telephone number and email address so we can quickly provide assistance.